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VisiQuate’s expert chatbot and data assistant adding new capabilities ahead of schedule

Santa Rosa, CA, January 16 –  VisiQuate Inc. announced today that Ana, its automated revenue cycle expert and data concierge, has become highly conversant in denials management, one of the key priorities for healthcare providers. “From the beginning, our goal was for Ana to be both highly competent and personable,” said Rich Waller, VisiQuate co-Founder and Chief Experience Officer. “Ana has already passed both of those milestones,” Waller said.

Recently, Ana has become expert in a wide spectrum of denials-related metrics, reports, trends, and management strategies. When asked by a user in conversational language, Ana can deliver almost any analytics-based report in just a few seconds. But she also has a recommendation engine that lets her suggest additional reports and resources that users might find valuable, based on the analytics they requested. Ana also offers micro-plays: quick-action tips that help users increase their effectiveness.

To drive adoption, it’s important for users to enjoy working with chatbots, and Ana is now more personable than ever. Her ability to understand colloquial expressions of time frames and other reporting parameters has grown substantially in the past few months. In responding, she has also developed a more conversational tone.

Colt Briner, VisiQuate VP, Solution Management, said, “Think about Alexa turning into a data scientist and revenue cycle expert who could get hired as a consultant by any healthcare organization. That’s where we’re headed, and getting closer every day.”

Ana is in continuous development and VisiQuate is always looking for new providers who want to be part of its pilot program. To learn more, visit visiquate.com/Ana. There is also a new video that details more of Ana’s latest capabilities. It can be seen at www.visiquate.com/ana/ana-updates.  

About VisiQuate:

Founded in 2009, VisiQuate is an expert managed service that takes full advantage of the value that is often hidden in masses of Big Data. The company’s enterprise-scale Business Analytics integrate and simplify complex data and present it as insights and actionable workflows. For users at all levels, the app-like visualizations feel more retail than corporate. Hidden root causes, trends, and opportunities become clear, and lead directly to real-world results. VisiQuate clients also benefit from the collective experience of industry domain leaders who help them achieve the best performance outcomes. Headquartered in Santa Rosa, CA, VisiQuate currently serves clients in healthcare, finance, and other industries.  For more information, visit www.visiquate.com or contact info@visiquate.com.

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