We get it. Your staff is juggling a mountain of accounts, and figuring out where to start feels like trying to solve a Rubik’s Cube blindfolded. That’s where Flo comes in. Backed by Ana’s Intelligence Suite, Flo guides users to the next best action—using AI, machine learning, and a whole lot of real-world RCM logic. The result? Higher productivity, faster payments, fewer errors, and a whole lot less chaos.
Flo is anything but one-size-fits-all. It adapts to your workflows, your teams, and your goals — drawing on crowd-sourced data wisdom, powered by the Ana Intelligence Suite, and real-world insights from the people who use it every day. The result? Smarter features, sharper focus, and better outcomes from day one.
Meet the workflow solutions that help your teams do more with less — fewer touches, faster outcomes, and better cash flow. Smart segmentation, AI-powered recommendations, and workflows that actually work the way your teams do.
Our flagship workflow engine supercharges collections by intelligently segmenting accounts using 5,000+ business rules and deep historical data. With expert-guided, data science-driven prioritization, PayFlo helps your team focus where it counts most. Gain total visibility across your entire portfolio, track accountability with ease, and arm leadership with actionable productivity insights for smarter resource planning.
Start strong. Surface eligibility issues, auth gaps, and financial counseling needs before the patient even arrives — so day-of surprises don’t derail your schedule.
Catch the chaos before the claim. From edits to charge reviews, this Flo ensures everything’s in order before you bill — saving you headaches (and rework) later.
Stay on top of your auths and utilization reviews without dropping the ball. Integrates with claim follow-up so your team’s never playing catch-up.
Manages the post-bill hustle — from claim follow-up to denials and everything in between. Add in variance tracking when expected reimbursement is in play, and you’ve got a powerful pulse on what’s owed and what’s off.
Turns the self-pay maze into a manageable workflow. Prioritizes accounts based on propensity to pay, surfaces key insights for patient outreach, and helps your team focus efforts where they’ll have the most impact.
Money mysteries solved. Untangle unapplied payments and credits, pinpoint root causes, and stay compliant while you’re at it.
Bring the audit heat. Identify which accounts to review — not just at random, but with data-driven precision that shows where future risk is hiding.
Your wildcard workflow. If it doesn’t fit in a box, build your own. Any Flo is your fully custom sandbox to automate the un-automatable and adapt on the fly.